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In today's dynamic web threat landscape, staying a step ahead of risk is crucial. Businesses want to keep improving their websites with the latest customer service experience while maintaining a strong security posture and complying with strict privacy rules. With the help of a new risk assessment tool - Exposure Rating - we have calculated the risk exposure for nine leading customer service chatbots compared against each other. For the full chatbot ratings report, click here . But first, what is an Exposure Rating risk assessment tool? Contextual Risk Assessment for the Web Exposure Rating goes beyond traditional website security solutions. It delves deeper, providing a comprehensive assessment of your web risk exposure, benchmarked against industry leaders. The rating system analyzes every website, application, and domain within your environment, giving you a clear picture of your threat landscape. But Exposure Rating is more than just a report card. It's a powerful to

Security has always been a game of risk management, not risk elimination. Every decision to address one threat means potentially leaving another unattended. That deciding of which threat to address – and in what order – is the name of the game. In this triage process, abuse vulnerabilities,  i.e. , exploiting legitimate features of a platform in unintended ways to conduct digital misdeeds such as phishing campaigns, can get pushed down the priority list of security issues. I would like to argue that it's time we stop separating the concept of abuse vulnerabilities and security vulnerabilities.  Unlike security vulnerabilities that are, in essence, exploited loopholes or bugs in the code, fixes for abuse vulnerabilities can be slow to come. Yet these openings for abuse can easily lead to disaster if left unattended. Recent figures show that  68% of breaches  originate from these exact types of exploitations involving the human element making a mistake such as phishing attempts or abu